Scenario: you have a Zendesk helpdesk and use Google Apps. You want to use your Google Apps domain for your Zendesk reply-to email address (e.g. support@mydomain.com) instead of the default support@mydomain.zendesk.com. This should be straight-forward to setup, but Google Apps has a couple of ways to achieve this. The most obvious way (for me) didn't work as expected, so below is how I got emails flowing to everywhere they should. I've also described what I did first so you can have the full picture.

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